MotionallyTech Shipping Policy

Last Updated: September 30, 2026

Thank you for shopping with MotionallyTech. We’re committed to getting your order to you safely and as quickly as possible. Please review the information below regarding order processing, shipping, tracking, and delivery.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Business days are Monday through Friday and do not include weekends or major U.S. holidays.

During periods of high order volume, product launches, promotions, holidays, or other unforeseen circumstances, processing may take slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information when available.

Shipping Time

Estimated delivery times begin after your order has been processed and shipped.

Standard U.S. shipping typically takes approximately 3–7 business days, depending on the destination, shipping carrier, product availability, and selected shipping method.

Please note that delivery dates provided during checkout or by shipping carriers are estimates and are not guaranteed.

MotionallyTech is not responsible for delays caused by shipping carriers, weather conditions, natural disasters, holidays, incorrect addresses, transportation disruptions, or other circumstances outside of our reasonable control.

Shipping Rates

Shipping charges, when applicable, are calculated and displayed during checkout before your order is submitted.

From time to time, MotionallyTech may offer free shipping promotions or free shipping on qualifying orders. Any applicable requirements will be displayed on our website or during checkout.

Order Tracking

Once your order ships, tracking information will be sent to the email address provided during checkout.

Please allow up to 24–48 hours after receiving your shipping confirmation for tracking information to update within the carrier’s system.

If your tracking information has not updated after several business days, please contact us for assistance.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your:

• Name
• Street address
• Apartment or unit number
• City
• State
• ZIP code

If you notice an error in your shipping address, contact us as soon as possible.

We will make reasonable efforts to update the address before the order ships, but address changes cannot be guaranteed once an order has entered processing or has been transferred to the shipping carrier.

MotionallyTech is not responsible for orders delivered incorrectly because of inaccurate or incomplete shipping information provided by the customer.

Returned or Undeliverable Packages

If a package is returned to MotionallyTech because of an incorrect address, incomplete address, failed delivery attempt, refusal, or other delivery issue, we may contact you to arrange reshipment.

Additional shipping charges may apply before the order can be shipped again.

Lost Packages

If your tracking information shows that your package has not been delivered within the expected delivery timeframe, please contact us.

We may ask you to allow additional time for the carrier to complete delivery or begin an investigation with the shipping carrier.

MotionallyTech will work with customers and the applicable carrier to help investigate packages that appear to be lost in transit.

Packages Marked Delivered

If tracking shows your package as Delivered but you cannot locate it, we recommend:

1. Checking around your residence, mailbox, front porch, parcel locker, or other delivery areas.
2. Checking with household members, neighbors, apartment management, or building staff.
3. Waiting up to 24 hours, as some carriers occasionally mark packages delivered shortly before the package actually arrives.
4. Contacting the shipping carrier directly for additional delivery information.

If you still cannot locate your package, contact MotionallyTech and we will assist you with the available next steps.

MotionallyTech cannot guarantee replacement or reimbursement for packages confirmed as successfully delivered by the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible after delivery.

Include:

• Your order number
• A description of the issue
• Clear photographs of the product
• Photographs of the shipping packaging when applicable

Please keep the original packaging until your claim has been reviewed.

We will review the situation and determine the appropriate resolution in accordance with our Refund and Return Policy.

Multiple Shipments

Some orders may contain products that are shipped separately due to inventory location, product availability, or fulfillment requirements.

If your order arrives in multiple shipments, you may receive separate tracking numbers for each package.

You will not be charged additional shipping solely because we choose to divide your order into multiple shipments.

Preorders and Backordered Products

Products listed as preorder, backorder, or otherwise awaiting availability may have different processing and delivery timelines.

Any estimated availability information provided on the applicable product page is an estimate and may be subject to change.

If your order contains both available and backordered items, those products may ship separately.

U.S. Shipping

MotionallyTech currently ships to eligible addresses within the United States.

Certain locations, products, or shipping methods may have additional restrictions.

Available shipping options will be displayed during checkout.

International Shipping

At this time, international shipping availability may vary.

If international shipping is available for your destination, applicable shipping charges will be displayed during checkout.

Customers receiving international shipments may be responsible for customs duties, import taxes, brokerage fees, or other government charges imposed by the destination country. These charges are generally not included in the product or shipping price unless specifically stated otherwise.

Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

We will attempt to accommodate your request; however, once an order has entered fulfillment or has shipped, we may no longer be able to modify or cancel it.

Contact Us

If you have questions regarding shipping or your order, please contact MotionallyTech customer support.

MotionallyTech
Email: motionallytech@gmail.com
Website: www.motionallytech.com

Please include your order number when contacting us regarding an existing order so we can assist you more efficiently.